Professional assessment instruments are valuable tools to provide insight into individual behavior, motivation and values.

They can be used for leadership development, management skills, interpersonal communication, and career coaching.

We offer a wide variety of professional instruments to provide companies and individuals with objective feedback for leadership development, team building, improved relationships, more effective communication, and career development.

Here is a listing and brief description of the instruments we offer:

DiSC® Instruments:

For nearly 30 years, people and organizations have used DiSC® to learn more about themselves and the impact their behavior has on others. Millions of people have gained insight about themselves and others through DiSC-based learning instruments. It has been a tremendous instrument for management communication skills.

The DiSC® model provides nonjudgmental language for exploring behavioral issues across four primary dimensions:

Dominance: Direct and Decisive. D’s are strong-willed, strong-minded people who like accepting challenges, taking action, and getting immediate results.

Influence: Optimistic and Outgoing. I’s are “people people” who like participating on teams, sharing ideas, and energizing and entertaining others.

Steadiness: Sympathetic and Cooperative. S’s are helpful people who like working behind the scenes, performing in consistent and predictable ways, and being good listeners.

Conscientiousness: Concerned and Correct. C’s are sticklers for quality and like planning ahead, employing systematic approaches, and checking and re-checking for accuracy.

DiSC® Classic 2.0

With 30 years of proven reliability and over 40 million users, Inscape’s DiSC Classic Profile remains the most trusted learning instrument in the industry.

It is used worldwide in dozens of training and coaching applications, including organizational development and performance improvement.

The foundation of personal and professional success lies in understanding yourself, understanding others, and realizing the impact of personal behavior on others. DiSC® Classic 2.0 is presented as on online profile, easily accessible with expanded information about oneself.

DiSC® PPSS

This profile is a highly detailed report of behavioral characteristics with supplemental reports available for managers, sales and customer service. It is ideal for leadership/management training, communication coaching or creating the environment where others can succeed.

DiSC® Indra:

This innovative model brings DiSC learning and understanding to the next level — to that of the relationship itself . This in-depth relationship assessment in the DiSC series is a tool for increasing interpersonal effectiveness. DiSC Indra is designed to highlight the areas of compatibility and incompatibility, pinpointing individuals’ differences and providing insight about how to work effectively together. It provides actionable insight into the dynamics of teams and other groups of people. It is ideal for conflict resolution, communication, and business leadership coaching applications.

Profiles International Instruments:

The Profile XT™ is a multi-purpose assessment that is used for selection, coaching, training, promotion, managing, and succession planning. It is a powerful and dynamic management tool that employs 21st Century technology to put the right people in the right jobs. It is administered on the Internet and reports are immediately available.

Profiles Sales Indicator™ is a tool for selecting, managing, and training salespeople. It measures five key qualities of successful salespeople and predicts performance in seven critical sales behaviors. Using the Profiles Sales Indicator to build and develop a sales organization can result in record-breaking productivity, retention of top performers, and exceptional profitability.

Step One Survey II™ lowers an employer’s risk when hiring people to positions of trust and responsibility. Employee theft costs employers an average of $9 per employee, per day – that’s over $2,000 a year, per employee, that comes off the bottom line. This survey helps to identify reliable job candidates with integrity and work ethic who are drug free. The Step One Survey II is how companies protect themselves from theft of money, property, time, and other assets.

Canadian Step One Survey II™ is a hiring tool that screens job candidates to find those who have histories and attitudes that match those of honest, reliable, productive employees. Employee theft and fraud are a threat to the success and reputation of every business. Using the Canadian Step One Survey II in the hiring process lowers an employer’s risk and raises employee productivity.

Profiles Performance Indicator™ measures five individual characteristics and their impact on nine critically important aspects of success in business. The report helps you understand how an individual is effectively understood, motivated, and managed. It is economical and is quick to take, making it an ideal choice for your business.

Profiles Team Analysis™ makes team building both challenging and rewarding. Effective teams achieve results far beyond what individuals could accomplish on their own. But team building is far more than putting a group of people together and hoping for the best. This system reports the attributes of each team member, shows the team’s strengths and alerts the team leader to potential problems.

CheckPoint 360º™ is a powerful professional development tool, that positively impacts an individual’s growth and career, and an organization’s success. For managers, supervisors, and others in leadership positions, it can facilitate peak performance that generates improved productivity. CheckPoint quantifies a participant’s competencies, verifies the results from a variety of perspectives, and identifies ways to enhance skills.

CheckPoint SkillBuilder Series™ consists of 18 self-paced, self-improvement programs designed to help managers improve their performance. The SkillBuilder Series is a companion to the CheckPoint 360° Competency Feedback System, offering managers the opportunity to develop the competencies that are most important to their professional growth and success. Available exclusively on the Internet.

Customer Service Profile™ Poor customer service costs your company dearly. Worldwide, up to two-thirds of all customers leave due to poor customer service. Every customer service encounter has the potential to gain repeat business or drive it away.

Concise and easy to administer, the Customer Service Profile identifies candidates and employees with superior customer service skills and helps you coach existing employees to greater success. Results are presented in a Placement Report, Individual Report, Coaching Report, and a report that compares your company’s perspective on providing customer service with the perspective typically found for those in your industry.

Recognizing that distinct industries have specific customer service values, the Customer Service Profile is also available as a custom product for healthcare, hospitality, financial and retail industries.

Contact us with any questions or to discuss your situation and goals.